
Frequently asked questions.
Where are you located?
ENT SA
30 Flinders St
KENT TOWN SA
How long are appointments?
All appointments are 90 minutes on a Friday afternoon.
Why do you need a GP referral for tinnitus and noise assessments?
The GP referral will list your medical history and medication that may be related to your tinnitus. We also write back to them with an update as part of our collaborative approach. When referred by a GP / ENT you may also be eligible for some money back on Medicare.
Do you provide Hearing Devices?
No, but we can program a tinnitus program IF required and IF the software allows it (large chains sometimes lock their devices, in which case we can not program them)
Are your services covered by Medicare, private health insurance, Hearing Services Program or DVA Gold / White Card?
Medicare - with GP referral some of the cost may be partially subsidised (depending on which assessments are required)
Private Health - Audiology consultations can be covered by health insurance, but it depends on the type of health insurance and the level of coverage.
HSP / Gold Card / White Card - No, we are a private clinic and not covered by the Hearing Services Program.
Why do I need to prepay for my appointment?
We’re committed to providing exceptional care to every patient. Due to high demand and our fully booked schedule, we require prepayment to secure your appointment. This helps us minimize cancellations and ensures we can dedicate the necessary time and resources to your care.
If you need to reschedule, we’re happy to accommodate changes with at least 48 hours’ notice. Thank you for your understanding as we strive to support as many individuals as possible on their journey to better hearing health and tinnitus management.
Do you offer telehealth or video consultations?
No, as we conduct tinnitus diagnoses in person. If your hearing has already been assessed and you are interested in telehealth for tinnitus management, please email us and we can suggest our colleagues who do telehealth.